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FAQ

How long will it take to get my Nice Laces?

All Laces are ready to ship and will be on their way to you within 1-2 business days.  We ship via USPS First Class Mail.  Typical shipping time within the US is 2-4 business days.  

How do I know what size to order?

In most cases you'll need to base the length of laces you need on the number of aglets on your shoe.  (Aglets are the holes the laces pass through!)  53 cm Laces are best for baby shoes or other shoes that only have 2 aglets per side.  96cm Laces will typically fit shoes with up to 3-4 aglets per side.  115 cm Laces will typically fit shoes with 5-6 aglets per side.  When in doubt- measure the laces that your shoes came with and use that length as a guide.

What is your exchange/return policy?

We want you to love your Nice Laces!  We will happily accept exchanges or returns within 10 days of your package being delivered.  Customer is responsible for shipping costs of exchanging or returning products.  

Nice Laces will process your exchange or return within 1 business day of receiving them.  Be sure to retain tracking information from the post office for your return, as we cannot be responsible for return packages that do not make it to us.

Do you offer rush orders?

In most cases, your order will go out within one business day.  If you need expedited shipping, please email us and we'll work with you!  heynicelaces@gmail.com

Have another question?  Please email us at heynicelaces@gmail.com.